Refund Policy
Refund Guarantee
Your satisfaction is important to us! We understand that sometimes things don't go as planned, and that's okay. We've created a simple and fair refund process to help you out.
Eligibility
To be eligible for a refund, please make sure you meet these conditions:
- Request within 7 days of your purchase date
- Credit usage below 50% of your purchased amount
We believe this gives you enough time to try out our service while keeping things fair for everyone.
How to Request a Refund
Getting a refund is easy! Just follow these simple steps:
- Send us an email at [email protected]
- Tell us what happened - let us know about your experience and why you'd like a refund
- Include your order details - your order number or the email used for purchase helps us find you faster
That's it! Our team will review your request and get back to you within 2-3 business days.
Processing Time
Once we've confirmed your refund, the money will be on its way back to your original payment method within one week. Please note that depending on your bank or payment provider, it might take a few extra days to show up in your account.
Questions?
We're here to help! If you have any questions about our refund policy or need assistance, don't hesitate to reach out:
Email: [email protected]
Policy Updates
If we make any changes to this refund policy, we'll announce it on our website ahead of time so you're always in the loop.
Thanks for choosing Img2.AI! We truly appreciate your trust in us, and we're committed to making your experience as smooth as possible. 💜